We'd Love to Hear From You
Whether you have a question about an order, need help choosing the perfect gift, or simply want to say hello, we're here to help.
At Miss Valkyrie, we believe every customer deserves friendly, thoughtful support. We'll do our best to respond as quickly as possible and ensure your experience with us is as magical as the treasures we curate.
Customer Support
Email: care@missvalkyrie.com
We aim to respond to all enquiries within 1–2 business days.
Before You Contact Us
You may find the answer you're looking for on one of these pages:
- Shipping Information – Delivery times, tracking and international shipping.
- Returns & Refunds – Our 30-day money-back guarantee and return process.
- Frequently Asked Questions – Answers to our most commonly asked questions.
Order Enquiries
If you're contacting us about an order, please include:
- Your order number
- The email address used to place the order
- A brief description of your enquiry
This helps us assist you as quickly as possible.
Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery and include:
- Your order number
- A description of the issue
- Clear photographs of the item and its packaging
We'll work with you to resolve the matter promptly.
Curated with Intention
At Miss Valkyrie, we believe beautiful objects should inspire confidence, curiosity and connection. Every order is backed by our commitment to quality, thoughtful service and timeless craftsmanship.
🇬🇧 United Kingdom Based
🌍 Worldwide Shipping
✨ Carefully Curated for Modern Mystics
💛 30-Day Money-Back Guarantee