We ship worldwide.

As every piece is made to order, processing time is between 2 and 5 working days.
(We process orders every day except Saturdays and Sundays). 

We process and ship our jewellery from the United Kingdom.

We also recently started shipping from Europe to improve shipping times for our European customers.

In some cases, to manage our stock better and speed up the delivery to our customers, we may sent our pieces from France to countries outside of Europe.

Our delivery costs are as follows (Using Royal Mail):

U.K.:
Signed for UK Shipping: £2.99 (1-3 working days* tracked)

International :
International Tracked: £9.99 (3-10 working days*, does not include weekends)

*Shipping times may be longer during busy periods (End of year holidays...)

Every shipment is fully tracked, and the tracking number will be emailed to you as soon as your item ships).

Yes it is! Every shipment has a tracking number that will be emailed to you as soon as the item ships.

You can track your parcel using its tracking number here

Shipping takes between 24 hours (for local UK orders) and 10 days for international orders.

In some cases can take up to 3 weeks. Please give enough time for your item to arrive.

If your order still hasn't arrived after a month, please contact us at shop@missvalkyrie.com with your order number and we will send you a replacement or offer you a refund.

All your jewellery orders will be shipped together.

We take extra care in the way we pack your order : each piece is sent in its gift box and all orders are sent in padded envelopes.

If after all this your item still arrives damaged, don't worry! just email us at shop@missvalkyrie.com with a picture showing the damage and we will send you a replacement.

Yes we do! More info in our Refund Policy

We ship all our jewellery from the United Kingdom.

Custom charges depend on the country we ship the items to.

Please check your own country policy to find out if you’ll be liable for custom charges before you order, as we are not able to refund any custom charge should you incur any.

For any other queries, please email our support team at shop@missvalkyrie.com and we'll be more than happy to help!